The management of eye emergencies during the COVID-19 pandemic

Opening of four temporary clinics for the management of eye emergencies during the COVID-19 pandemic

The four Eye Am Eye Care clinics will cease their usual commercial activities and will now offer care for people with eye emergencies to help reduce the growing pressure on the health care system.

As of Monday March 23rd, the four clinics of the Quebec company Eye Am Eye Care,located in Montreal, Dorval, Boucherville and Quebec will open their doors exclusively to people with an eye emergency. Our goal is to prevent people with an urgent eye problem, but who are otherwise healthy, to visit a congested hospital and be unnecessarily exposed to the Covid-19 virus.

Our optometrists will be able to receive patients in the various clinics. More complex cases can be seen by an ophthalmologist, using to telemedicine.

Most common urgent eye problems can be managed at an Eye Am Eye Care clinic. It will also be possible to obtain emergency eyewear service, available by appointment only. However, in the event of significant eye trauma, patients are requested to contact a hospital center directly.

People requiring an on-site or virtual consultation must call one of the clinics directly or make an appointment online at eye-am.ca

How do we protect our medical staff and our customers from the Covid-19?

• Before opening the clinics to patients, we will carry out a complete sanitization of all our premises and
  equipment. All superfluous items will be removed from the premises to facilitate frequent cleaning.
• People with respiratory symptoms, fever or cough will not be admitted in the clinics. In this case, a telemedicine consultation could be suggested.
• Our medical staff will be equipped with gloves and masks, and their temperature will be taken before each
  shift.
• The equipment used will be sanitized before use.
• Patients should disinfect their hands with an antiseptic as soon as they arrive. They will be able to wear
  gloves and a mask if desired, or when deemed necessary by the optometrist.
• The payment terminal will be covered with cellophane paper which will be discarded after each use.

About Eye Am Eye Care

Eye Am Eye Care is a Quebec company that offers comprehensive eye care in its (4) clinics located in Montreal, Dorval, Quebec and Boucherville. The company offers the most advanced solutions in Quebec to treat dry eyes, and uses state-of-the-art equipment to make precise diagnoses and provide optimal visual comfort. In addition, 60% of the frames offered at Eye Am come from independent designers and  workshops.

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Unless otherwise indicated, clinics will be opened by appointment only, Monday to Friday, 9:00 a.m. to 5:00 p.m.